Yes. And that place is in the background. They still serve an archival purpose, especially if they’re empowered by a useful search tool. But employees aren’t seeking out information on these sites as they did in years past. Smart companies are communicating with employees through well-written (non-repetitive) email. They’re using text messaging for urgent updates. And they’re using creatively-designed, social-media-style posts (in short format) to keep employees plugged into the company culture and mission.

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